Does the Realtor Pay For Cleaning?

Written By Sabastian Lawrence

Curious about who handles cleaning when selling a house? It’s a common concern among realtors and homeowners.

Real estate agents are crucial in making a home attractive to potential buyers, especially in challenging market conditions. But do they cover cleaning costs? This question often sparks debates between agents and sellers.

Let’s go deeper into this topic to understand who is responsible for ensuring a property is clean and presentable.

 1.  Do realtors pay for cleaning? 

In the world of real estate, presenting a clean house is key to attracting buyers. But who covers the cleaning costs? While homeowners typically handle cleaning duties, there are instances where real estate agents step in to foot the bill. Let’s explore this topic further to understand when and why agents might cover cleaning expenses, shedding light on an aspect of the home-selling process that’s often debated.

1.1 Selling 

When it comes to preparing a property for sale, cleanliness matters. Homeowners are usually responsible for ensuring their homes are spotless before showings or open houses. However, there are scenarios where real estate agents may offer to cover cleaning expenses, especially if it can significantly attract potential buyers. Let’s delve into the reasons behind this practice and when it’s most likely to occur.


1.2 Renting

Cleanliness can influence a property’s appeal to prospective tenants in the rental market. While tenants are typically responsible for maintaining cleanliness during their lease, landlords or property managers may cover cleaning costs between tenants or before showing a rental property. Let’s explore the dynamics of cleaning responsibilities in the rental market and when agents may intervene to cover cleaning expenses.

Read More: Mastering The Maze: Can a Buyer’s Realtor Represent 2 Buyers on the Same Property?

Source: 1


2. Should Real Estate Agents Pay for Cleaning Services 

Should Real Estate Agents Pay for Cleaning Services

According to a 2023 survey by the National Association of Realtors (NAR), a staggering 89% of sellers reported undertaking home improvements before listing their property for sale. This statistic highlights sellers’ proactive approach to enhancing their home’s attractiveness to potential buyers. 

Among the array of improvements made, cleaning emerged as a prevalent aspect of this pre-listing preparation. The findings underscore cleanliness’s significant role in the home-selling process, with sellers recognizing its impact on buyer perception and property value. As sellers strive to maximize their chances of a successful sale in competitive real estate markets, investing in cleaning services emerges as a common strategy to elevate the overall appeal of their homes. This trend reflects sellers’ willingness to go the extra mile to present their properties in the best possible light and capture buyer interest.

 2.1 Responsibility Typically Lies with Homeowners 

While homeowners are typically responsible for cleaning, hiring a house cleaning service helps real estate agents make properties more appealing, create a great first impression, and sell homes faster. Professional cleaners ensure thorough, high-quality cleaning, reducing the time a property stays on the market. Clean homes can also prevent price negotiations based on cleanliness, potentially saving money.

Source: 2,3


3. Benefits of Professional Cleaning Services

Benefits of Professional Cleaning Services

Professional cleaning services significantly benefit real estate agents by enhancing property presentation, expediting sales, and maximizing profits.

  • Faster Sales at Higher Prices: Professional cleaning services create the right first impression, facilitating quicker sales and commanding higher prices for properties.
  • Enhanced Visualization: A thoroughly cleaned home helps buyers visualize themselves living in the space, fostering emotional connections and expediting purchase decisions.
  • Ample Time for Marketing: Outsourcing cleaning tasks provides agents with more time to effectively market the property, increasing exposure and attracting a larger pool of potential buyers.
  • Show-Readiness: Professional cleaning makes the home show-ready, ensuring it looks its best for viewings and open houses, maximizing its appeal to prospective buyers.
  • Smoother Selling Process: Investing in professional cleaning services streamlines the selling process, minimizing delays and facilitating smoother transactions for both agents and buyers.

3.1 Time-Saving for Realtor Top of Form

Real estate agents, grappling with multifaceted responsibilities, benefit significantly from outsourcing property cleaning tasks to professional services. By delegating cleaning duties, agents reclaim valuable time that can be redirected towards core activities like marketing properties, conducting showings, and negotiating deals. This optimization of workflow not only enhances efficiency but also allows agents to focus on high-value tasks essential for success in the industry.

Leveraging technology further amplifies time-saving advantages, with automation streamlining tasks such as property search, client communication, and administrative duties. This tech-driven approach not only boosts efficiency but also provides agents with a competitive edge, enabling them to navigate the demands of the market more effectively.

Outsourcing cleaning tasks ensures that properties are consistently pristine for showings, enhancing their appeal to potential buyers and expediting the sales process. By leveraging tailored cleaning services designed specifically for realtors, agents receive efficient and effective solutions that align with their unique requirements.

This emphasis on efficiency and time-saving benefits underscores the importance of professional cleaning services in optimizing agents’ schedules and maximizing productivity in the fast-paced real estate industry.


 3.2 Enhanced Property Appeal 

Professional cleaners bring expertise and specialized equipment to ensure thorough cleaning of real estate properties, removing dust, grime, and allergens that may deter potential buyers. Additionally, they excel in staging properties, and strategically arranging furniture and decor to enhance visual appeal during photography sessions and showings.

Customer experience statistics highlight the significant influence of enhanced property appeal on buyer satisfaction, emphasizing the crucial role of aesthetics in attracting potential buyers. Well-presented properties not only leave a lasting impression but also contribute to a positive customer experience throughout the purchasing process. Aesthetics play a pivotal role in real estate, shaping customer perceptions and influencing their decisions.

Properties that are visually appealing and meticulously staged are more likely to resonate with buyers, increasing interest and satisfaction levels.

Source: 4,5,6,7

Read More: Can a Real Estate Agent Represent Themselves as a Buyer

4. Scenarios Where Realtors Might Cover Cleaning Expenses 

Scenarios Where Realtors Might Cover Cleaning Expenses 

In certain scenarios, real estate agents may opt to cover cleaning expenses to facilitate property transactions and enhance overall client satisfaction. These instances often include preparing a property for sale, and ensuring it is in optimal condition to attract potential buyers.

By investing in professional cleaning services, agents aim to improve the property’s presentation, thus increasing its market appeal and potentially expediting the selling process.

Additionally, covering cleaning costs can contribute to smoother transactions for both buyers and sellers, minimizing delays and ensuring a positive experience for all parties involved.

This investment may be particularly beneficial during move-out scenarios, where thorough cleaning is essential to leave the property in pristine condition for new occupants.

Ultimately, by shouldering cleaning expenses in strategic situations, real estate agents demonstrate their commitment to client satisfaction and contribute to the overall success of property transactions.

 4.1 Instances of Realtor Initiative in Cleaning Costs 

Agents may cover cleaning costs in various scenarios to enhance property presentation and marketability. Firstly, in cases of disgustingly dirty homes left by previous occupants, agents may bring in cleaners to improve attractiveness. Luxury property markets often see agents covering cleaning services to meet high-end client expectations.

Additionally, for short-notice showings, agents might hire cleaners to ensure the house looks its best within a tight timeframe. Utilizing cleaning services is a common practice among successful real estate agents, as highlighted in the Realtor Initiative in Cleaning Costs. This initiative emphasizes the benefits of outsourcing cleaning tasks, such as enhancing property presentation and streamlining the selling process. Ultimately, by investing in professional cleaning services, agents ensure that properties are in top condition, attracting more buyers and potentially leading to quicker sales at optimal prices.


4.2 Factors Influencing Real Estate Agent Decision 

Various factors influence a real estate agent’s decision to undertake cleaning responsibilities for a property. Market trends play a significant role, as agents may opt for cleaning services to enhance property presentation and attract more buyers during favorable market conditions. Economic conditions also influence this decision, with agents considering the cost-effectiveness of hiring cleaners versus potential returns on investment. Regulatory changes, such as health and safety regulations, may necessitate professional cleaning to ensure compliance and mitigate liabilities.

Technological advancements can streamline cleaning processes, making it more efficient and feasible for agents to take up cleaning responsibilities. Additionally, real estate agents’ salaries are impacted by factors such as experience, location, and market demand. Agents in high-demand areas or with specialized expertise may have more resources to invest in cleaning services.

Source: 8,9,10


 5.  Do realtors typically cover cleaning costs in real estate transactions

Do realtors typically cover cleaning costs

Realtors typically do not cover cleaning costs in real estate transactions due to several factors. Firstly, real estate agents work on commission-based income, typically earning a percentage of the final selling price. According to the National Association of Realtors (NAR), the median commission rate ranges from 5-6%, meaning that any expenses incurred, including cleaning costs, directly impact their profit margins.

Traditionally, sellers are responsible for presenting a clean and presentable property to potential buyers. As such, it is expected that sellers bear the responsibility and associated costs of cleaning the property before listing it on the market.

Moreover, it is not an industry standard for real estate agents to cover cleaning costs. While some agents may offer cleaning services as part of their package or negotiate cleaning costs for their clients, it is not a widespread practice. Instead, agents may advise sellers on the importance of presenting a clean home and may facilitate the hiring of professional cleaners as a service to their clients.

Read More: Buying a Non-Conforming Property : The Complete Guide

Source: 11,12,


6. FAQs 

Here are some common FAQs regarding house cleaning before a home sale, shedding light on responsibilities, negotiations, and industry standards.

6.1. Are cleaning costs typically covered by realtors in real estate transactions?

– No, realtors do not typically cover cleaning costs in real estate transactions.

6.2. In what circumstances would a realtor pay for cleaning services?

– Realtors may pay for cleaning services as a courtesy or as part of a negotiated agreement with their clients.

6.3. Is it common for sellers to negotiate cleaning expenses with their realtor?

– Yes, sellers may negotiate cleaning expenses with their realtor depending on the terms of their agreement.

6.4. What factors influence whether a realtor will pay for cleaning?

– Factors such as market conditions, client preferences, and the scope of services required may influence whether a realtor pays for cleaning.

6.5. Can buyers request that their realtor include cleaning services in the transaction?

– Yes, buyers can request that their realtor include cleaning services in the transaction negotiations.

6.6. Are there any legal obligations for realtors to cover cleaning costs?

– No, there are no legal obligations for realtors to cover cleaning costs unless specified in the contract.

6.7. What are some alternatives if a realtor doesn’t pay for cleaning?

– Sellers or buyers can hire cleaning services independently or negotiate cleaning expenses as part of the transaction.

6.8. How should buyers and sellers approach discussing cleaning expenses with their realtor?

– Buyers and sellers should openly communicate their preferences and expectations regarding cleaning expenses with their realtor.

6.9. What should I do if I’m dissatisfied with the cleanliness of a property during a transaction?

– Buyers or sellers should address any cleanliness concerns with their realtor and discuss potential solutions.

6.10. Are there any industry standards or guidelines regarding realtor-paid cleaning services?

– Industry standards regarding realtor-paid cleaning services may vary, but it is generally not a standard practice.


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